"Dear Subdeacon Seraphim Reynolds, I have received the incense this afternoon. I really did not expect such a speedy delivery. A surprise! When I opened the package, everything was fine and neat. There was a detailed receipt and an artistic name card (my wife likes it a lot as well) inside. I really appreciate that very much. I tried the incense (Panagia and Porphyry) immediately when I was home. I instantly felt the wisdom of the Athonite style when I was handling the incense. It was neat, nearly uniform, and very easy to use. There was no hassle of stickiness. I put the tiny squares onto a charcoal one by one easily. It was quite smoky but manageable, thanks to the just-right size of the beautiful squares. Each square packed a good amount of fragrance. I burned four and the whole living room was well scented. They are great! Especially the Porphyry. All in all, I find Athonite style incense is superior to its resin counterpart. I would like to thank you for the top-notch product, customer service, from before placing the order to after opening the package, and your sincerity throughout the dealing. It is a very impressive experience. Thanks again. God bless you and Mary." Harold CHU, Hong Kong
“Discovering the on-line shop, Orthodox Incense, has been a terrific boost to my spiritual and material needs. Subdeacon Seraphim and his wife, Mary, go every possible extra mile to help, even hunting down items that seem to be temporarily out of print. We live overseas most of the year, and have some obstacles to shipping and paying, but with a couple of phone calls and extreme creativity on their part, they were able to help me set up a special situation to complete all the necessary transactions. When dealing with Orthodox Incense, I do not feel I am dealing with a company, but rather, with brothers and sisters in Christ, who treat me as someone with whom they will spend eternity. What started as a shopping hunt has blossomed into a relationship of mutual friendship and prayer support. Thank you, friends at Orthodox Incense!” Margo Sinkevitch, Moscow, Russia
"I am always very impressed with the quality service I receive every time I shop at OrthodoxIncense.com. The personal touch that I receive is a very heartwarming experience. From the incense to other liturgical and spiritual items offered through this website, all of them are designed to uplift the spirit and as always, the quality of everything is superior. I am very happy to be a supporter of OrthodoxIncense.com not only because I am helping out a fine Christian community, but also because I know that my business is truly appreciated. The customer service offered through this website is taken to another level through Fr. Seraphim's personal interaction with the customer. Orthodoxincense.com goes out of their way to make sure the customer receives the best shopping experience possible. Thank you so much for everything. May the blessings and the love of our Lord and Savior Jesus Christ be with you always! +IC XC NIKA+" Tom Aiello, Wayne, N.J.